FAQs about Registration for One-off Subsidy (Taxis/Red Minibuses)
FAQs about Registration for One-off Subsidy (Taxis/Red Minibuses)
Background information
Q1. What is “One-off Subsidy”?
Eligibility criteria
Q2. What are the eligibility criteria under the One-off Subsidy ?
Procedures for registration
Q3. When can the registration be performed?
Q6. Any supporting documents are required?
Q16. Why are the notification letters not yet received?
Q17. Any time out limit for the online system?
Disbursement of subsidy
In view of the severe impact of the COVID-19 pandemic, the Government has launched the sixth round of the Anti-epidemic Fund among which financial support will be provided to the passenger transport trades.
Under the sixth round of the Anit-epidemic Fund, the Government will provide a one-off non-accountable subsidy of HK$30,000 for each eligible taxi and red minibus.
The eligibility criteria for the One-off Subsidy are:
(i)
Registered owners who hold a valid vehicle licence of their taxis or red minibuses as at day-end of 15 February 2022.
(ii)
Registered owners who do not hold a valid vehicle licence of the taxis or red minibuses as at day-end of 15 February 2022, but the vehicle licence has been renewed (by the same registered owners) on or before 14 February 2023.
Note: Under the sixth round of the Anti-epidemic Fund, the subsidy will be provided to each licensed taxi and red minibus once only.
Eligible registered owners who have received the letters can submit registration through computer or smartphone starting from 9:00 a.m. on 1 April 2022. The deadline for registration is 11.59 p.m. on 31 May 2023.
The Transport Department will issue letters to inform all eligible registered owners of taxis and/or red minibuses of the detailed registration arrangements for the subsidy through an electronic platform.
Eligible registered owner of taxi and/or red minibus has to make use of the government online system (https://www.gov.hk/oneoffsubsidy) for registration before 11.59 p.m.
on 31 May 2023, by providing the one-time 6-digit registration PIN printed on the notification letter issued by the Transport Department, particulars of
the vehicle owner and the vehicle, local bank account particulars and channel for payment notification, and finally confirming the registration details.
After submission of all the information required in the registration, a Registration Reference Number will be issued and displayed on screen instantly for
future enquiries.
After receipt of the registration and completion of checking by the Transport Department, the subsidy will be disbursed to the designated local bank account provided in the registration through autopay in about one to two months. After disbursement of the subsidy, remittance advice will be provided according to the channel (by email or SMS) selected during the registration.
Please click this link to Online Tutorial for the details of registration steps.
Note: If you own eligible taxi(s) and red minibus(es) at the same time, you just have to submit ONE registration for all your concerned taxi(s) and red minibus(es).
Yes, only registration submitted via the online system is accepted.
No. Nevertheless, please prepare the following documents and information before starting the registration:
(i)
The one-time 6-digit registration PIN printed on the notification letter issued by the Transport Department;
(ii)
Vehicle Registration Document of any one of the taxis or red minibuses eligible for the One-off Subsidy; and
(iii)
Bank passbook or bank statement indicating the bank account holder’s name (English), account number and bank name/bank code for receiving the One-off
Subsidy. The bank account must be a local Hong Kong dollar savings or current account.
To facilitate the eligible registered owner to submit registration, only the information of any one of the
eligible vehicles is required in order to verify his identity. The Transport Department will disburse the subsidy for all eligible vehicles to the
vehicle owner in one-go according to the record.
For example, if the registered owner owns two eligible taxi(s) and/or red minibus(es), the vehicle owner is only required to provide the information of any one of the eligible
taxi(s) or red minibus(es). The Transport Department will disburse the subsidy of the two eligible taxi(s) and/or red minibus(es), i.e. a total of HK$60,000, to the vehicle owner.
The registration for the One-off Subsidy must be submitted by the eligible registered owner. In the case of a company / an organisation, the registration should be submitted by a person nominated and authorised by the company / organisation.
Eligible registered owner must provide a local Hong Kong dollar savings or current account for collecting the One-off Subsidy.
Yes. In any circumstances, the local bank account holder’s name (English), bank code and bank account number for collecting the One-off Subsidy must be provided in the online system. Please note that after the Transport Department has vetted the registration, the subsidy will be disbursed to the designated bank account provided in the registration. Therefore, please provide correct bank account information.
No. Once the eligible registered owner has completed the registration and received the Registration Reference Number, the one-time 6-digit registration PIN will become invalid and cannot be reused.
Yes. Eligible registered owner can call 2804 2600 or email to oneoffsubsidy@td.gov.hk to provide information (including the Identity Document No. shown on the Vehicle Registration Document of the vehicle used for registration). After the Transport Department has received and verified the information provided, the one-time 6-digit registration PIN will be reissued and sent by post to the address of the registered owner as registered with the Transport Department.
After the eligible registered owner submits the registration successfully via the online system, a Registration Reference Number will be issued and displayed on screen instantly. Please record the Registration Reference Number or print the page showing the Registration Reference Number for future enquiries.
Eligible registered owner can email to oneoffsubsidy@td.gov.hk to provide information (including the Identity Document No. shown on the Vehicle Registration Document of the vehicle used for registration) of the eligible registered owner. According to the information provided, the Transport Department will reply by email if the registration is successful or not.
The Transport Department will issue letters to inform all eligible registered owners of taxis and/or red minibuses of the detailed registration arrangements for the subsidy through an electronic platform. It is anticipated that the eligible registered owners of taxis and/or red minibuses will receive the letters in April 2022.
If you are eligible for the One-off Subsidy (Taxis/Red Minibuses) (please refer to Q2), but have not received the notification letter by late April 2022, please call 2804 2600 or email to oneoffsubsidy@td.gov.hk.
The online system will be automatically logged out if the computer is left idle for over 30 minutes.
After receipt of the registration and completion of checking by the Transport Department, the subsidy will be disbursed to the designated local bank account provided in the registration through autopay in about one to two months. After payment of the subsidy, remittance advice will be provided according to the channel (by email or SMS) selected during the registration.
Firstly, the registered owner of taxi(s)/red minibus(es) should check whether all the taxis/red minibuses owned are eligible for collection of the One-off Subsidy (please refer to Q2). If it is considered that the total amount of subsidy received did not match with the number of eligible taxis/red minibuses, the registered owner can call 2804 2600 or email to oneoffsubsidy@td.gov.hk to provide the Registration Reference Number and information of the eligible registered owner (including the Identity Document No. shown on the Vehicle Registration Document of the vehicle used for registration) for the Transport Department to follow up.
